Mystery shopping software that turns your customers into secret agents

Mystery shopping software that gamifies customer feedback through points, badges, and rewards for rating real experiences. Small businesses get a real-time dashboard showing service quality, staff performance, and satisfaction metrics as they happen—not weeks later in an expensive report. For $50-$200 monthly, businesses access analytics while customers use the free app to complete location-based challenges like "Rate 5 coffee shops this week." This engagement loop creates continuous feedback that's far more affordable than traditional mystery shopping services. Target coffee shops, restaurants, and retail stores in high-foot-traffic urban areas first. Growth comes through: • Local business networks and chamber of commerce partnerships • Social media challenges that spotlight participating businesses • Natural virality as customers share achievements and badges The revenue scales through tiered pricing: • Basic ($50/mo): Standard analytics and feedback collection • Pro ($100/mo): Competitor benchmarking and trend analysis • Premium ($200/mo): Staff performance tracking and custom reward programs At 1,000 businesses paying an average of $100/month, you reach $1.2M ARR. With 2,500 businesses, that's $3M+ ARR. The accumulated engagement data becomes increasingly valuable for market research, enabling enterprise upsells to brands wanting consumer insights across multiple locations. Your customers become your intelligence network, and businesses finally get affordable, actionable feedback in real-time.

What you get with the full dossier